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RESERVATION SPECIAL OFFERS OUR FORM
 
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The form

Dear guest!

Thank you for choosing Suleiman Palace Hotel. We would like to consider your opinion to make your next stay in our Hotel more comfortable. Please mark our questionaire. Your opinion is very important for us.

Room
Date of Check in & out
Sex
male female
Your age up to 30
30-42
43-55
56 and more
Was it your first time in "Suleiman Palace Hotel"?
yes no
The purpose of your visit to Kazan? business
holiday
business event in "Suleiman Palace Hotel"
business event in other place in Kazan
How did you reserve your room?

Personaly/ by your agent
By travel agency
By the organizer of the event
Without reservation
Through the Internet
How did you learn about the Suleiman Palace Hotel? Internet
Advertising
Recommendation
Travel agency

By the organizer of the event
Other
Why did you choose the Suleiman Palace Hotel? Outside view, interior
Location
Price
Services
Other
Please, evaluate our service
Staff friendliness
Security
Efficiency
Accomodation quality
Room equipment
exl good fair bad
Cleanness
exl good fair bad
Laundry service
exl good fair bad
Does everything work in your room?
yes no
Food and beverage
BUFFET BREAKFAST
 
Quality of food & beverage
exl good fair bad
Atmosphere
exl good fair bad
Service
exl good fair bad
Efficiency
exl good fair bad
MAIN MENU  
Quality of dishes and drinks
exl good fair bad
Ambience
exl good fair bad
Service
exl good fair bad
Efficency
exl good fair bad
Price
exl good fair bad
ROOM SERVICE
  
Quality of dishes and drinks
exl good fair bad
Ambience
exl good fair bad
Service
exl good fair bad
Efficency
exl good fair bad
Price
exl good fair bad
BANQUET SERVICE
  
Quality of dishes and drinks
exl good fair bad
Ambience
exl good fair bad
Service
exl good fair bad
Efficency
exl good fair bad
Price
exl good fair bad
Have you used the service of conference hall or business center?
yes no
Technique
exl good fair bad
Organization
exl good fair bad
Conditions of hall
exl good fair bad
Do you want to point out somebody from staff? Name of employee:

Service:

Comments:
If you have additional proposals or suggestions towards the hotel we would like you to write
Do you want to use our sevice again?
yes no may be
If you answered "may be" or "no" please specify them
If you want to get informatoin about special offers and advertising actions please leave your contacts
First and Last name
Email
Phone number
 

© Suleiman Palace Hotel, 2007
Address: 420107, Tatarstan, Kazan, Peterburgskaya St., 55
Tel/Fax: +7 (843) 278 16 16, 533 43 43