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The form

Dear guest!

Thank you for choosing Suleiman Palace Hotel. We would like to consider your opinion to make your next stay in our Hotel more comfortable. Please mark our questionaire. Your opinion is very important for us.

Room
Date of Check in & out
Sex
male female
Your age up to 30
30-42
43-55
56 and more
Was it your first time in "Suleiman Palace Hotel"?
yes no
The purpose of your visit to Kazan? business
holiday
business event in "Suleiman Palace Hotel"
business event in other place in Kazan
How did you reserve your room?

Personaly/ by your agent
By travel agency
By the organizer of the event
Without reservation
Through the Internet
How did you learn about the Suleiman Palace Hotel? Internet
Advertising
Recommendation
Travel agency

By the organizer of the event
Other
Why did you chose the Suleiman Palce Hotel? Outside view, interior
Location
Price
Services
Other
Please, evaluate our service
Staff friendliness
Security
Efficiency
Accomodation quality
Room equipment
exl good fair bad
Cleanness
exl good fair bad
Laundry service
exl good fair bad
Does everything work in your room?
yes no
Food and beverage
BUFFET BREAKFAST
 
Quality of food & beverage
exl good fair bad
Atmosphere
exl good fair bad
Service
exl good fair bad
Efficiency
exl good fair bad
A LA CARTE  
Quality of food & beverage
exl good fair bad
Atmosphere
exl good fair bad
Service
exl good fair bad
Efficiency
exl good fair bad
Price
exl good fair bad
ROOM SERVICE
  
Quality of food & beverage
exl good fair bad
Atmosphere
exl good fair bad
Service
exl good fair bad
Efficiency
exl good fair bad
Price
exl good fair bad
BANQUETS, KOFFE BREAK, cOCKTAIL RECEPTION
  
Quality of food & beverage
exl good fair bad
Atmosphere
exl good fair bad
Service
exl good fair bad
Efficiency
exl good fair bad
Price
exl good fair bad
Did you use our Conference Room?
yes no
Technical equipment
exl good fair bad
Event orgonizing
exl good fair bad
General hall conditions
exl good fair bad
Would You like to mark someone of the Hotel staff individually? Name:

Department:

Remarks:
If you have you wishes and suggestions to our Hotel please write them here. They will help us to improve our service?
Would you like to use services of "Suleiman Palace Hotel" again?
yes no may be
If you answer is "may be" or "no", please mark the reason
If you would like to get the information about different promotionsin our hotel, please leave your contacts
Name
E-mail:
Phone:
 
 

© Suleiman Palace Hotel, 2007
Address: 420107, Tatarstan, Kazan, Peterburgskaya St., 55
Tel/Fax: +7 (843) 278 16 16, 533 43 43